Manage My NSO Account
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My Account Access
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NSO customers can access policy information through My Account, our online self-service tool. You can use this tool to perform the following transactions on policies and account information:
View your policy details
Make a payment
Request proof of insurance
Change your address, telephone number(s), or email address
Report an incident
Change your username/password
Update your employer’s name, practice setting, or your specialty
Change your e-billing preference (Individual practitioners only)
Shop the NSO Marketplace for discounted products and services
If you are school administrator or a business owner with a professional liability policy through NSO, you can also update your renewal information using this tool.
My Account uses the latest security measures to ensure your data is secure and your privacy is safeguarded.
Note for Nurse Practitioners in New York State: To service your account, please do one of the following:
Call 1-800-521-7013 to speak directly to one of NSO's client service representatives specifically trained to understand and service the needs of New York Nurse Practitioners. The contact center is open from 8:30 a.m. to 5 p.m. ET, Monday–Friday.
Email firstname.lastname@example.org to reach NSO's team of licensed representatives designated to New York Nurse Practitioners specifically to service your account or to find out additional information.
Have questions about My Account? Use one of the options below:
Frequently Asked Questions (FAQ)
Use our contact form.
Call toll-free at 1-800-247-1500, Monday-Friday, 8 a.m. to 6 p.m. ET.
Returning Users: Click here to login.
First time users: Register and set up a username and password.