FAQ - Frequently Asked Questions on Coverage for Healthcare Business
- There are several company names appearing on your advertising and policy material. Which one is my insurance company?
- How does a shared limit policy work?
- We have a shared limit policy through NSO and need to know if our employees will be covered if they practice outside our office.
- We have a shared limit policy that began six months ago. We have added staff since we began our policy. Do I have to pay an additional premium for their coverage? (or) We have reduced our staff size since the time we applied. Do we receive a refund for these employees?
- Does my firm policy provide coverage for damage caused by fire to my premises?
1. There are several company names appearing on your advertising and policy material. Which one is my insurance company?
Your insurance company is American Casualty Company of Reading, Pennsylvania, a CNA company. Nurses Service Organization (NSO) and CNA have teamed up to bring you this coverage. NSO, a registered trade name of Affinity Insurance Services, Inc. (formerly Aon Direct Group), is responsible for marketing and administering this professional liability insurance program. The policy is underwritten by American Casualty of Reading, Pennsylvania, a CNA company. CNA is a registered service mark and trade name of CNA Financial Corporation.
2. How does a shared limit policy work?
A shared limit policy is blanket coverage issued in the name of your company. This policy provides professional liability coverage for the business entity named on the certificate of insurance and any of the employees or independent contractors of the business entity provided they are ratable professions within our program. Also, coverage is provided for locum tenens (a healthcare provider who is serving as a temporary relief or substitute) with whom the business entity has contracted.
The firm, and all eligible employees and sub-contractors you regularly employ in the firm, will be considered when determining your firm's premium calculation and share the same coverage limits you select for the firm.
3. We have a shared limit policy through NSO and need to know if our employees will be covered if they practice outside our office.
Yes, your employees will be covered outside the office as long as the work they are performing is on behalf of your company.
If your employee is moonlighting, either for pay or as a volunteer, they should carry an individual professional liability policy, otherwise, they might not be covered against a claim that arises out of these activities. Click here to learn more about our individual coverage, and even apply on-line.
4. We have a shared limit policy that began six months ago. We have added staff since we began our policy. Do I have to pay an additional premium for their coverage?
(or)
We have reduced our staff size since the time we applied. Do we receive a refund for these employees?
The answer is no to both questions. When a shared limit policy is issued, "a picture" is taken of your company. During the policy year, all employees are covered while they are working for you. In the event new employees are hired, it is not required to report or pay additional premium for this additional coverage; new employees are automatically covered. Additional premium will not be charged until the policy renewal, when another "picture is taken" and the policy is rated for the next year based on this snapshot.
Approximately 4 months prior to your renewal, a renewal application will be mailed to your firm so that you can notify NSO of your total staff. This revised staffing count will generate the correct billing or premium that will be due at your renewal. Conversely, it is not required to report staff reductions. Just as extra premium is not collected for new employees, premium is not refunded for staff that has left your company.
5. Does my firm policy provide coverage for damage caused by fire to my premises?
Your Professional Liability Policy does not provide coverage for direct physical loss or damage to your property or premise due to fire; such coverage should be sought under a fire insurance policy.
However, if a claim is made against you for damage to the property of another, caused by a fire that is due to your negligence, then fire legal liability coverage may exist. Fire legal liability coverage is intended for a tenant or lessee of a building who agrees under contract to be responsible for the building or a portion of the building which is in its care, custody and control. The coverage is for property damage liability caused by fire, when the fire is due to the insured's negligence.
This property damage liability coverage provides up to $150,000 in coverage to a premise in which you do not have a financial interest or own.
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