Welcome to "My Account"
NSO's Virtual Customer Service Representative (VCSR)
Welcome to My Account, the online self-service tool that NSO customers can use to perform the following transactions on their policy:
- Change your address
- Make a payment
- Request a certificate of insurance or schedule page
- Confirm your coverage
My Account uses the latest security measures to ensure your data is secure and your privacy is protected.
If this is your first time using My Account, you'll need to register and set up a username and password. If you're a returning user, you can simply log-in using the username and password you created when you registered.
Please click on the link below to enter My Account:
Access My Account
Questions:
If you have any questions about My Account, you may use any of the following options:
- Frequently Asked Questions (FAQ)
- Having trouble registering? Please see our Tutorial on registering for My Account.
- If you are a returning user and need to reset your password, e-mail us at service@nso.com with RESET PASSWORD in the subject line. In the body of the e-mail, include your policy number, first and last name.
- E-mail us at service@nso.com. Or call toll free at 1-800-247-1500, Monday-Friday, 8 am to 6 pm, Eastern Time.


