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Business Owners and Practices Newsletter​​​​​​


Newsletters for Nursing Businesses and Practices

Our NSO e-newsletter focuses on risk management and other topics that affect nursing practices. These newsletters address the most important issues pertaining to professional liability insurance, risk management, and potential lawsuits that healthcare business owners encounter on a daily basis.​ 

Feature Article: Evidence-based practice makes good business sense

As a business owner, you expect your employees to make the right clinical decisions in a variety of situations. But do they consistently do so? And are they making those decisions based on the latest evidence in their field? Clinicians need to base their actions on evidence to ensure optimal patient outcomes-and to protect themselves and your business from litigation should an untoward event occur. Evidence-based practice (EBP) is a problem-solving approach that encompasses research, clinical expertise, and patient values and circumstances. 

Feature Article: How did my employee make that mistake?

A physical therapist (PT) grabs the wrong weight to use when conducting a functional capacity exam for a patient with an injured arm and a pre-existing neck injury. The patient suffers a cervical herniation and has to undergo spinal fusion surgery. The PT is sued-and as the owner of the clinic, so are you. The PT is an outstanding employee*, so you're shocked. But even a standout employee can be the victim of "inattentional blindness," which is the failure to see something unexpected. In this example, the PT was expecting a certain label on the weight and didn't notice the difference in heaviness before using it. From a risk and patient safety perspective, you want your staff to avoid these mistakes. Here's how you can explain inattentional blindness to your employees.​

Feature Article: Health literacy: A good business decision

On Monday morning, your upbeat mood turns sour when you hear that a family wants to sue one of your employees-and the facility you own. An injured client claims he wasn't told how to properly avoid aggravating his injury. Your employee remembers explaining how to care for the injury, giving the client a handout, and hearing the client say "no" when she asked, "Do you have any questions?" What happened in this situation?​

Feature Article: Are you prepared for an office medical emergency?

It's 10:30 a.m. and the office is filled with clients. Suddenly, Mr. Smith grabs his chest and falls to the floor. Would your staff know what to do?​


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