Because learning doesn't end with a cap and a gown.

We've gathered the latest insights from the some of the best minds in nursing to bring you practical and relevant information.

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Are You Filing Incident Reports Properly?

Knowing when—and how—to file incident reports can help you to protect yourself, your patients, your colleagues, and your organization.   

Nurse Fatigue Creates a Dangerous Environment

Nurses work long hours and play a critical role in keeping patients healthy. Many nurses feel that fatigue “comes with the territory” of such a high-stress, high-impact job. But what’s really at risk when a nurse is fatigued? 

Keeping up with technology: your risks and responsibilities.

Information technology is constantly evolving. Among the most common types are electronic health records (EHRs) and computerized physician order entry systems (CPOEs).

Do's and Don'ts of Documentation

Good documentation can help nurses defend themselves in a malpractice lawsuit, and keep them out of court in the first place. 

Don't cross the line: respecting professional boundaries.

At best, nurses and patients develop a special bond based on trust, compassion, and mutual respect.

Documentation: proactive prevention of litigation.

There is no quick and effective antidote to malpractice allegations. Prevention, however, is necessary.

Educator Toolkit: Communication for Nursing Professionals

Clear, effective communication is vital for a nursing professional, especially when it involves patients, families, coworkers, supervisors and others. In this section, you can help improve your students' awareness of the critical nature of verbal and non-verbal communication, with particular emphasis on hand-offs, chain of command, disclosure, treatment, social media and more.

Nurse Case Study: Failure to report changes in the patient's medical condition to practitioner.

The patient was a 38-year-old female admitted for a Cesarean delivery of twins. The babies were delivered without incident, but the patient experienced excessive post-operative vaginal bleeding attributed to placental accreta.

Educator Toolkit: Documentation for Advanced Practice Nurses

Help raise your students' awareness of documentation risks that can lead to claims of negligence and malpractice, and show them that by improving the quality of documentation, they can see fewer malpractice incidents.

Educator Toolkit: Documentation for Nurses 

Accurate documentation is a critical component of patient care. With materials in this section, you can help raise your students' awareness of documentation risks that can lead to claims of negligence and malpractice, and that by improving the quality of documentation, they can see fewer malpractice incidents.

Medical Malpractice 101 for Nursing Students: Know the Facts, Know Your Risk

What do nursing students need to know about medical malpractice? What should nurses know about their professional liability risks?

Test Your Liability IQ: Top Reasons Nurses Get Sued

This webinar explores indemnity and expense payments for professional liability claims on behalf of nurses, RN, LPN and LVNs, insured under the CNA/NSO program during the most recent five-year period, 2011-2015.

Responding to questions in a pre-trial deposition.

This video can help you be prepared. 

Educator Material Request Form​​​

NSO has developed an Educator Program to make it easy to receive case studies, articles and claim reports to use in your classroom. Sign up to join our educator program below!

Nurse Practitioner Professional Liability Exposure Claim Report: 5th Edition

This Nurse Practitioner Claim Report, released by NSO and CNA, reports that the average total incurred of professional liability claims is $332,137 in 2022. 

Educator Toolkit: Documentation for Nurses 

Accurate documentation is a critical component of patient care. With materials in this section, you can help raise your students' awareness of documentation risks that can lead to claims of negligence and malpractice, and that by improving the quality of documentation, they can see fewer malpractice incidents.

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