Educator Toolkit: Communication for Nursing Professionals

Clear, effective communication is vital for a nursing professional, especially when it involves patients, families, coworkers, supervisors and others. In this section, you can help improve your students' awareness of the critical nature of verbal and non-verbal communication, with particular emphasis on hand-offs, chain of command, disclosure, treatment, social media and more.

 

PowerPoint: Communication for Nursing Professionals

Includes actual case notes that realistically illustrate to your students the do's and don'ts of effective communication on the job. For use in your classroom.
 

Download

Instructions: To view the presentation with Instructor Notes, please save the document to your desired location. When prompted, select the "read-only" option. To view the presentation without Instructor Notes, simply click "open." When prompted, select the "read-only" option.​

 

Handouts 

Download and distribute to your students.
 
Handout  - Social Media Liability – Effective Strategies to Minimize Risk 
Handout  - Legal Case Study for Nurses Worksheet
Worksheet  - Communication Do's and Don'ts Quiz
Quiz - Communication: True or False

 

Educator Resources

Educators are our biggest advocates. We often hear from customers that it was their instructor who told them they needed to have their own coverage. NSO is frequently contacted by educators requesting collateral for use in their classrooms. We appreciate your advocacy and want to be as helpful as we can to you. NSO has developed an Educator Program to make it easy to receive case studies, articles and claim reports to use in your classroom. The link below will take you to a registration form where you can sign up to receive legal case studies, articles, newsletters and claim studies in digital or print form.

Educator Material Request Form

 

The latest educational tools for purchase

Shop this valuable collection of nursing journals, periodicals and textbooks from Wolters Kluwer.


Risk management is an integral component of any healthcare practice. Nurses Service Organization (NSO) is providing you with this Educator Toolkit so that you can use it to instruct today's nursing students on Risk Management. We encourage you to use the material in the Educator Toolkit as you prepare your risk management lesson plans in its complete format. Do not alter the material in this toolkit. Please do not to rely solely on the suggested materials included in this toolkit. It reflects general principles only. This document is not intended to represent a comprehensive study of risk management practices or potential liabilities and is not to be considered legal advice. NSO and CNA HealthPro strongly recommend consultation with an attorney regarding specific issues related to your organization's legal obligations and applicable state laws. It is further acknowledged that NSO and CNA HealthPro accept no liability from any use or reliance on this information or any of its contents.


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Educator Material Request Form​​​

NSO has developed an Educator Program to make it easy to receive case studies, articles and claim reports to use in your classroom.

Educator Toolkit: Documentation for Advanced Practice Nurses

Help raise your students' awareness of documentation risks that can lead to claims of negligence and malpractice, and show them that by improving the quality of documentation, they can see fewer malpractice incidents.

Educator Toolkit: Documentation for Nurses 

Accurate documentation is a critical component of patient care. With materials in this section, you can help raise your students' awareness of documentation risks that can lead to claims of negligence and malpractice, and that by improving the quality of documentation, they can see fewer malpractice incidents.

7 Common Pitfalls to Avoid in Charting Patient Information

Accurate and complete patient information is essential to providing the highest possible standard of care. Here is simple guidance to keep charting at its best, protect patients from treatment error and prevent potential malpractice liability.