Clear, effective communication is vital for a nursing professional, especially when it involves patients, families, coworkers, supervisors and others. In this section, you can help improve your students' awareness of the critical nature of verbal and non-verbal communication, with particular emphasis on hand-offs, chain of command, disclosure, treatment, social media and more.
PowerPoint: Communication for Nursing Professionals
Includes actual case notes that realistically illustrate to your students the do's and don'ts of effective communication on the job. For use in your classroom.
Instructions: To view the presentation with Instructor Notes, please save the document to your desired location. When prompted, select the "read-only" option. To view the presentation without Instructor Notes, simply click "open." When prompted, select the "read-only" option.
Download and distribute to your students.
Handout - Social Media Liability – Effective Strategies to Minimize Risk
Handout - Legal Case Study for Nurses Worksheet
Worksheet - Communication Do's and Don'ts Quiz
Quiz - Communication: True or False
Educators are our biggest advocates. We often hear from customers that it was their instructor who told them they needed to have their own coverage. NSO is frequently contacted by educators requesting collateral for use in their classrooms. We appreciate your advocacy and want to be as helpful as we can to you. NSO has developed an Educator Program to make it easy to receive case studies, articles and claim reports to use in your classroom. The link below will take you to a registration form where you can sign up to receive legal case studies, articles, newsletters and claim studies in digital or print form.
Educator Material Request Form
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Shop this valuable collection of nursing journals, periodicals and textbooks from Wolters Kluwer.
Risk management is an integral component of any healthcare practice. Nurses Service Organization (NSO) is providing you with this Educator Toolkit so that you can use it to instruct today's nursing students on Risk Management. We encourage you to use the material in the Educator Toolkit as you prepare your risk management lesson plans in its complete format. Do not alter the material in this toolkit. Please do not to rely solely on the suggested materials included in this toolkit. It reflects general principles only. This document is not intended to represent a comprehensive study of risk management practices or potential liabilities and is not to be considered legal advice. NSO and CNA HealthPro strongly recommend consultation with an attorney regarding specific issues related to your organization's legal obligations and applicable state laws. It is further acknowledged that NSO and CNA HealthPro accept no liability from any use or reliance on this information or any of its contents.