Healthcare Perspective Newsletter: Issue 14 - Telemedicine.

A valuable risk management resource that can help you manage liability in your healthcare practice.

No matter how small or specialized your healthcare organization, you should be aware of your risk profile and take appropriate measures to protect against clinical, operational and financial exposures. NSO, along with our program underwriter CNA, has created Healthcare Perspective, is a publication designed to help.


Issue 14

Telemedicine: Risk Management Issues, Strategies and Resources


Telemedicine is the practice of electronically connecting healthcare facilities and providers. It encompasses numerous methods and technologies, ranging from traditional "store-and-forward" data applications, commonly utilized in diagnostic review and interactive exams, to innovative “telepresent” methods, including robotic surgery and emergency services consultations.


We examine:

  • Security
  • Patient/client confidentiality
  • Quality improvement
  • Training
  • Informed consent


Additional resources

Self-Assessment Checklist: Telemedicine Readiness Assessment Tool

NSO Learning Center

More insights from some of the best minds in nursing.

Healthcare Perspective Newsletter: Issue 15 - Transgender Patients

Bias against transgender patients is against the law.  Despite this, a national survey of transgender individuals found that 42% reported verbal harassment, physical assault or denial of equal treatment by healthcare providers because of their gender identity.

Healthcare Perspective Newsletter: Issue 12 - Medical Error Disclosure.

Medical error disclosure programs are the norm in many healthcare practices.

Healthcare Perspective Newsletter: Issue 13 - Adolescent Patients.

Most healthcare business owners and providers are well-versed in the requirements for consent, privacy and confidentiality in the care of adult patients/clients.

Telemedicine: A Brief Guide to the Emerging Risks of Remote Care

A Risk Management Resource for Hospitals and Health Systems | 2021 Issue 2

The advent of the Internet has reshaped many areas of life, including the practice of medicine. As the virtual realm has grown, the traditional in-person encounter between healthcare provider and patient has become supplemented by telemedicine (TM), in which providers connect electronically with patients for such purposes as health screening, specialty consultation, and diagnosis and treatment of disease.