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Reducing readmissions through discharge communication

One of the most important transitions in the continuum of care is patient discharge. Unfortunately, many patients across the country will leave hospitals, clinics, and healthcare provider offices unsure about what medications to take, when to make a follow-up appointment, and other critical details about their care.

When to Refuse an Assignment

Being assigned to an unfamiliar clinical area is one thing, but what if you are ordered to perform an unfamiliar procedure or a task that’s outside the scope of nursing practice? When should you refuse an assignment?

Protect Your Professional License, Protect Your Livelihood

When you purchase your own professional liability insurance policy through Nurses Service Organization (NSO), you have peace of mind knowing that you have the resources available to protect your license and your right to practice.

Overcoming the pitfalls of medication reconciliation

Any time there’s a hand-off in patient care, there’s an increased risk for a medication error. Medication reconciliation has been used to help bridge this hand-off communication on admission, between transfers in the hospital, and at discharge.

Workplace Violence and Safety Response

Healthcare workers, and in particular hospital workers, are at high risk for workplace violence. Yet many hospitals don’t have safety protocols in place, and those that do often haven’t examined protocol adherence or efficacy.

The Ins and Outs of Patient Abandonment

What is patient abandonment? How do you protect yourself from being accused of this type of unprofessional conduct?

Why incident reports are a must.

Here are three hypothetical situations.

The Non-Adherent Patient: Risk Control Strategies for Nurses

Patient non-adherence can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation.

The Non-Adherent Patient: Risk Control Strategies for Nurses

Patient non-adherence can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation.

Failure to monitor opiate medication resulting in patient death.

This case involves a family nurse practitioner working under the supervision of a family medical physician in an office setting. The patient was a 48-year-old female who had been treating regularly with our nurse practitioner for the past two years.

Nurse Professional Liability Exposures: 2015 Claim Report Update.

This report examines nurse claims that can help you identify liability patterns and trends so you can understand your areas of greatest vulnerability, and take appropriate action to protect patients from harm and reduce the risk of potential litigation.

Nurse Practitioner Liability Update and Social Media Cautions

This webinar will explore selected results from 5-years of NSO/CNA claim data, examine two actual malpractice claims against nurse practitioners, as well as discuss the potential pitfalls of social media.

Nurse Practitioner Liability Update: A Three-part Approach

NSO will share selected results from NSO/CNA's 5-year study of professional liability and license protection claims found in, Nurse Practitioner 2012 Liability Update: A Three Part Approach.

Medication Management for Nurse Practitioners: Protecting Yourself from Liability

Within the NSO and CNA 4th edition claims analysis for nurse practitioners, medication-related claims represented 29.4% of closed claims. The overall frequency of medication-related allegations in the current report (29.4 percent) has nearly doubled since the 2012 report (16.5 percent).

Medical Malpractice 101 for Nursing Students: Know the Facts, Know Your Risk

What do nursing students need to know about medical malpractice? What should nurses know about their professional liability risks?

Medication administration error at long-term facility the cause of elderly woman's death.

An elderly woman living in a long-term care facility passes away; autopsy reveals the cause of death to be an overdose of morphine. Indemnity Settlement Payment: In excess of $390,000.

NSO's Nurse Liability Update Webinar

NSO's webinar will explore indemnity and expenses for professional liability claims on​ behalf of nurses insured under the CNA/NSO program during a five-year period. This program will describe top allegations made against nurses in malpractice lawsuits as well as patient injuries and outcomes.

Nurse Professional Liability Exposures: 2015 Claim Report

This webinar will explore indemnity and expense payments for professional liability claims on behalf of nurses, RN, LPN and LVNs, insured under the CNA/NSO program during the most recent five-year period, 2010-2014.

Test Your Liability IQ: Top Reasons Nurses Get Sued

This webinar explores indemnity and expense payments for professional liability claims on behalf of nurses, RN, LPN and LVNs, insured under the CNA/NSO program during the most recent five-year period, 2011-2015.

Nurse Professional Liability Exposures: 2015 Claim Report Update.

This report examines nurse claims that can help you identify liability patterns and trends so you can understand your areas of greatest vulnerability, and take appropriate action to protect patients from harm and reduce the risk of potential litigation.

Nurse Practitioner Claim Report: 4th Edition - A Guide to Identifying and Addressing Professional Liability Exposures

This Nurse Practitioner Claim Report released by NSO and CNA, reports that the average cost to defend a malpractice lawsuit against a nurse practitioner is $60,034.   

Responding to questions in a pre-trial deposition.

This video can help you be prepared. 

Learn about malpractice prevention and earn CE credits.

"Focus on Malpractice Prevention" is a risk management continuing education program that offers CE accreditation and a 10% discount on NSO premiums. 

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