Because learning doesn't end with a cap and a gown.

We've gathered the latest insights from the some of the best minds in nursing to bring you practical and relevant information.

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Nurse Professional Liability Exposures: 2015 Claim Report Update.

This report examines nurse claims that can help you identify liability patterns and trends so you can understand your areas of greatest vulnerability, and take appropriate action to protect patients from harm and reduce the risk of potential litigation.

Learn about malpractice prevention and earn CE credits.

"Focus on Malpractice Prevention" is a risk management continuing education program that offers CE accreditation and a 10% discount on NSO premiums. 

Administer meds without a doctor's order? Proceed with caution.

Registered nurses generally should administer medications only with a physician’s order. Only certain advanced practice nurses have prescriptive authority, and their qualifications, as well as the type of drug and the amount they are allowed to prescribe, vary from state to state.

Charting by exception: the legal risks.

There are numerous variations to charting by exception. Virtually every facility that uses such a system does it differently.

Are You Filing Incident Reports Properly?

Knowing when—and how—to file incident reports can help you to protect yourself, your patients, your colleagues, and your organization.   

Keeping up with technology: your risks and responsibilities.

Information technology is constantly evolving. Among the most common types are electronic health records (EHRs) and computerized physician order entry systems (CPOEs).

Don't cross the line: respecting professional boundaries.

At best, nurses and patients develop a special bond based on trust, compassion, and mutual respect.

Do's and Don'ts of Documentation.

Good documentation can help nurses defend themselves in a malpractice lawsuit, and keep them out of court in the first place. 

Nurse Fatigue Creates a Dangerous Environment

Nurses work long hours and play a critical role in keeping patients healthy. Many nurses feel that fatigue “comes with the territory” of such a high-stress, high-impact job. But what’s really at risk when a nurse is fatigued? 

Documentation: proactive prevention of litigation.

There is no quick and effective antidote to malpractice allegations. Prevention, however, is necessary.

Documentation on trial: 9 ways to protect your agency.

In most states, a patient can wait several years to file a lawsuit and then it can take years before the suit goes to court.

Defensive Documentation: Steps Nurses Can Take to Improve Their Charting and Reduce Their Liability

Whether you are an experienced nurse or recent grad, documentation can be challenging. Here is some information that can assist with improving your charting and reducing liability risks:  

How documentation could come back to haunt you.

The confusing or opinionated words you choose in charting today could come back to haunt you tomorrow.

Abbreviations: A shortcut to disaster.

Trying to save time by using abbreviations? Make sure that you aren't putting yourself or your patients in jeopardy.

Responding to questions in a pre-trial deposition.

This video can help you be prepared. 

Test Your Liability IQ: Top Reasons Nurses Get Sued

This webinar explores indemnity and expense payments for professional liability claims on behalf of nurses, RN, LPN and LVNs, insured under the CNA/NSO program during the most recent five-year period, 2011-2015.

Don't cross the line: respecting professional boundaries.

At best, nurses and patients develop a special bond based on trust, compassion, and mutual respect.

Nurse Professional Liability Exposures: 2015 Claim Report Update.

This report examines nurse claims that can help you identify liability patterns and trends so you can understand your areas of greatest vulnerability, and take appropriate action to protect patients from harm and reduce the risk of potential litigation.

Failure to monitor opiate medication resulting in patient death.

This case involves a family nurse practitioner working under the supervision of a family medical physician in an office setting. The patient was a 48-year-old female who had been treating regularly with our nurse practitioner for the past two years.

Nurse Practitioner Claim Report: 4th Edition - A Guide to Identifying and Addressing Professional Liability Exposures

This Nurse Practitioner Claim Report released by NSO and CNA, reports that the average cost to defend a malpractice lawsuit against a nurse practitioner is $60,034.   

Nurse Practitioner Claim Report: 4th Edition - A Guide to Identifying and Addressing Professional Liability Exposures

This Nurse Practitioner Claim Report released by NSO and CNA, reports that the average cost to defend a malpractice lawsuit against a nurse practitioner is $60,034.   

A Solution to Sitters That Won’t Fall Short

Patient falls continue to be a leading cause of preventable injury in U.S. hospitals1.

A Solution to Sitters That Won’t Fall Short

Patient falls continue to be a leading cause of preventable injury in U.S. hospitals1.

Medication administration error at long-term facility the cause of elderly woman's death.

An elderly woman living in a long-term care facility passes away; autopsy reveals the cause of death to be an overdose of morphine. Indemnity Settlement Payment: In excess of $390,000.

Creating Inclusiveness for Transgender Patients

As a nursing professional, being attuned to the needs of transgender patients helps you ensure their health needs are met and reduces the risk of legal liability.

Workplace Violence and Safety Response

Healthcare workers, and in particular hospital workers, are at high risk for workplace violence. Yet many hospitals don’t have safety protocols in place, and those that do often haven’t examined protocol adherence or efficacy.

Dispensing Alert! Dial, Set, and Lock that Dose

NSO and the Institute for Safe Medication Practices (ISMP) have teamed up to help you practice safe medication use and keep patients safe. The following is an ISMP Medication Safety Alert from the August 2017 NSO Risk Advisor.

Social Media Etiquette for Nursing Professionals

Social media is a powerful tool that almost everyone uses, but it’s important to remember that what’s shared on social media can have negative effects on your life and career.   

The Ins and Outs of Patient Abandonment

What is patient abandonment, and why do nursing students need to know about it? 

End of Life Care: Responsibilities and Risks

Nurses can make a major contribution in easing the transition from aggressive treatment to palliative care, regardless of the setting. To do so, they must be prepared to make ethical and humane decisions while also avoiding professional liability exposures.

When to Refuse an Assignment

Being assigned to an unfamiliar clinical area is one thing, but what if you are ordered to perform an unfamiliar procedure or a task that’s outside the scope of nursing practice? When should you refuse an assignment?

Protect Your Professional License, Protect Your Livelihood

When you purchase your own professional liability insurance policy through Nurses Service Organization (NSO), you have peace of mind knowing that you have the resources available to protect your license and your right to practice.

Overcoming the pitfalls of medication reconciliation

Any time there’s a hand-off in patient care, there’s an increased risk for a medication error. Medication reconciliation has been used to help bridge this hand-off communication on admission, between transfers in the hospital, and at discharge.

Reducing readmissions through discharge communication

One of the most important transitions in the continuum of care is patient discharge. Unfortunately, many patients across the country will leave hospitals, clinics, and healthcare provider offices unsure about what medications to take, when to make a follow-up appointment, and other critical details about their care.

Failure to adequately conduct the anesthetic of a patient during a surgical procedure

Medical malpractice claims may be asserted against any healthcare practitioner involved in the care of the patient, including certified registered nurse anesthetist (CRNA). This case study involves a CRNA working in an outpatient endoscopy center.

Certified Registered Nurse Anesthetist - Improper Technique When Performing a Peribulbar and/or Retrobulbar Block

Medical malpractice claims may be asserted against any healthcare practitioner involved in the care of a patient, including certified registered nurse anesthetist (CRNA). This case study involves a CRNA working in an ambulatory surgery center.

The Non-Adherent Patient: Risk Control Strategies for Nurses

Patient non-adherence can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation.

The Non-Adherent Patient: Risk Control Strategies for Nurses

Patient non-adherence can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation.

What to Do in an Active Shooter Situation

Does your workplace have a plan in place for how to handle an active shooter? Would you know how to react to protect yourself and your patients or clients?

What to Do in an Active Shooter Situation

Does your workplace have a plan in place for how to handle an active shooter? Would you know how to react to protect yourself and your patients or clients?

Medication Management for Advanced Practice Nurses: Protecting Yourself from Liability

NSO and The American Association of Nurse Attorneys is hosting a workshop on Medication Management. Attendees will obtain 3 Continuing Education Credits*.

Medical Malpractice 101 for Nursing Students: Know the Facts, Know Your Risk

What do nursing students need to know about medical malpractice? What should nurses know about their professional liability risks?

Medical Malpractice and Nurse Practitioners:
A Video Case Study
Failure to Diagnose

Failure to diagnose is the most frequent malpractice allegation asserted against nurse practitioners. It accounts for 32.8% of all malpractice claims against nurse practitioners, according to the Nurse Practitioner Claim Report: 4th Edition. Failure to diagnose cancer and failure to diagnose infections account for 50% of failure to diagnose allegations.

Medical Malpractice and Nurse Practitioners:
A Video Case Study
Failure to Diagnose

Failure to diagnose is the most frequent malpractice allegation asserted against nurse practitioners. It accounts for 32.8% of all malpractice claims against nurse practitioners, according to the Nurse Practitioner Claim Report: 4th Edition. Failure to diagnose cancer and failure to diagnose infections account for 50% of failure to diagnose allegations.

Nurse Practitioners and Medical Malpractice: Case Study with Risk Management Strategies

Medical malpractice claims may be asserted against any healthcare provider, including nurse practitioners. This case study involves a nurse practitioner in an in-patient alcohol/drug treatment setting.

Failure to monitor; failure to properly recognize drug overdose; failure to call for emergency services

Medical malpractice claims may be asserted against any healthcare practitioner, including nurses. This case involves an independently contracted registered nurse who provided nursing consultation to a residential facility that cared for adults with mild to moderate mental health issues (besides substance abuse).

Medical Malpractice and Nurse Practitioners:
A Video Case Study
Failure to Diagnose

Failure to diagnose is the most frequent malpractice allegation asserted against nurse practitioners. It accounts for 32.8% of all malpractice claims against nurse practitioners, according to the Nurse Practitioner Claim Report: 4th Edition. Failure to diagnose cancer and failure to diagnose infections account for 50% of failure to diagnose allegations.

Wrongful Designation Attorney's Designation of A Testifying Expert Without the Expert Knowledge

At a recent annual conference of the American Association of Insurance Management Consultants (“AAIMCo”), the agenda included a session on an emerging issue which AAIMCo refers to as Wrongful Designation that expert witnesses may need to pay close attention to. Wrongful Designation is when an attorney designates an individual as a testifying expert without the expert’s knowledge.
 

Defending Your License: Strategies for Nursing Professionals

In 2017, more actions were taken against nursing licenses in the U.S. than there were malpractice claims.  

-National Practitioner Data Bank (NPDB)  

Working as Expert Witnesses

The following article contains guidance for insurance industry veterans thinking about expert witness work and those others who may have started to do this type of work and are still unsure of the best practices.

Renewing in 4 Simple Steps

We’ve made it easy to renew your policy online. All you need is your policy number and zip code. And we’ve also included an autopay capability to make renewing next year even easier.

Life Change? We Got You Covered

Because no matter what you do, no matter where you are, you are still a nurse.

Top 5 Most Commonly Asked Questions About Your Coverage

Everyone who has insurance also has questions about their insurance. Don’t worry—we’re here to answer any questions you have. 

Thinking of Relying on your employer's coverage? Think again

Employer-provided malpractice insurance delivers only partial coverage

Everything You Need to Know About Your Coverage

What You Need to Know About Your Coverage

Are You in Compliance With the Recommended Standards of Care? Use Our Checklist

Nurses play a critical role in patient care, detecting potential problems, and advocating for a culture of safety. NSO and our insurance carrier partner, CNA, designed this self-assessment checklist based on significant topics from our Nurse Claim Report to help nurses enhance patient safety and minimize your liability exposure. 

NSO Puts Your Best Interests First

You’ve studied hard and invested a lot of time and resources into becoming a nurse. You identify as a nurse. it’s your career. Your ability and license to practice can be taken away by a complaint. Further, one lawsuit can be financially devastating in legal fees. Help protect your investment and future by renewing.

Risks of practicing without coverage

You wouldn’t risk driving a car without insurance.  Nor would you go without health insurance.  Going without malpractice coverage is just as risky financially.  Because your career and reputation are at stake, you have a lot more to lose than just your savings. 

Infographic: Medical Malpractice 101 for Nurse Practitioners

What are the most common injuries that lead to a malpractice lawsuit against nurse practitioners? What is the average payout by injury? Medical malpractice lawsuits are a reality for nursing professionals. If named in a lawsuit, what should you do? These and more questions are answered!

Defending Your License: Strategies for Advanced Practice Registered Nurses (APRNs)

The presentation will focus on providing strategies for advanced practice nurses to defend their professional license.

10 most surprising things from the nurse's claim report

10 Surprising Facts from the Nurses Claim Report 

The 5 most important takeaways you need to know from nurse's claim report

5 Key Takeaways in the Nurses Claim Report 

10 most surprising things from the NP claim report

10 Surprising Facts from the Nurse Practitioners Claim Report 

The 4 most important takeaways you need to know from the NP claim report

4 Key Takeaways in the Nurse Practitioners Claim Report 

Workplace Violence Prevention: Recommendations for Nurses

Nurses are at increased risk for experiencing workplace violence due to their close contact with patients as well as working in an occupational environment marked by stress and burnout.

Claims Made Vs. Occurrence Coverage

Claims Made or Occurrence Coverage? A quick overview of the difference and picking the right one for you.